Privacy Policy

1. Introduction

VJ Mehendi Studio ("we", "us", or "our") operates the website vjmehendi.live. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enroll in our online mehndi courses. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following personal information:

• Name — provided when you fill out the enquiry form or make a payment.
• Phone number / WhatsApp number — to contact you about your enrollment.
• Email address — to send confirmation and course-related communications.
• Payment information — processed securely through Razorpay. We do not store card details on our servers.
• Device and usage data — browser type, IP address, pages visited, and time spent on the site (collected automatically via cookies).

3. How We Use Your Information

• To process your course enrollment and payments.
• To send you confirmation emails and course-related updates.
• To respond to your enquiries and provide customer support.
• To improve our website and course offerings.
• To comply with legal obligations.

4. Payment Processing

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your payment details (card number, CVV, etc.) are entered directly on Razorpay's secure servers and are never transmitted to or stored on our servers. By making a payment, you also agree to Razorpay's Privacy Policy.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers (e.g., Razorpay, Resend) who assist in operating our website and conducting our business, subject to confidentiality agreements.
• When required by law or to protect our legal rights.

6. Cookies

We use Google Analytics to understand website visits, WhatsApp clicks, checkout starts, and completed purchases. It uses cookies and device information to measure activity. Purchase events include a transaction reference, course, currency, and amount; we do not send your name or email address to Google Analytics. We also use the Meta Pixel to measure advertising results. Learn how Google uses data at Google's partner sites policy.

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Enquiry and payment records are retained for a minimum of 3 years for accounting and legal compliance.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at support@vjmehendi.live.

9. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: